Friday, November 7, 2014

WHY SELECT A BBB BUSINESS?
 PT II

BBB is taking steps to ensure that the HVAC industry self-regulates by following BBB Standards of Trust and adhering to existing laws when dealing with customers. BBB reviews customer complaints and advertising, and may notify HVAC businesses of their concerns and work with businesses to resolve patterns of complaints and problematic practices. The alternative is more regulation and litigation in the marketplace to resolve these practices.   

BBB urges all HVAC businesses to promote voluntary self-regulation and to review California laws and BBB Standards of Trust. HVAC businesses that follow BBB Standards of Trust should, in part:

Build Trust. Establish and maintain a positive track record in the marketplace. Maintain a license with the CSLB, be properly bonded, register local building permits and provide periodic updates when requested by BBB.

For more information visit www.evenflowmechanical.com

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