WHY SELECT A BBB BUSINESS?

 PT III

Advertise Honestly. Adhere to established standards of advertising and selling. Follow federal, state and local advertising laws. Avoid misleading customers by creating the false impression of sponsorship or endorsement.

Tell the Truth.  Honestly represent products and services, including making clear and adequate disclosures of all material terms. Disclose all material facts in both written and verbal representations, and remember that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts.

Be Transparent. Clearly disclose all policies, guarantees and procedures that impact or influence a customer’s decision to buy. Clearly disclose terms of any written contract, any guarantees or warranties, any restrictions or limitations imposed, total cost of the transaction, including tax, and other related charges.

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